Apartment
- 1 King-size bed and 1 Sofa bed,1 Double bed,1 Single Bed or 1 Double Bed
- Shower
Hotel · Santiago · Santiago Metropolitan
Hotel La Castellana
A straightforward stay in Santiago, close to Plaza Brasil and with free Wi-Fi throughout.
- Free Wi-Fi throughout the property
- 24-hour reception for flexible arrivals
- Pets allowed
7.9
Very good
22 reviews
Booking.com 7.9 · 22 reviews
About
Hotel La Castellana
Hotel La Castellana is a no-frills property in Santiago, Chile, located roughly a 10-minute walk from Plaza Brasil. The hotel offers Wi-Fi throughout the building and a guided tour service to help you plan your outings.
Rooms are basic but well-rated, with options like an Apartment that can sleep up to four or a Triple Room with a private bathroom. Guests can count on 24-hour reception and a no-smoking policy throughout.
The hotel's strengths are its rooms (rated 8.6) and staff (rated 8.6), according to guest reviews. The overall rating of 7.9 (from 22 reviews) suggests consistent quality. Note that the service score is lower (6.8), which may indicate a less attentive front desk at times.
- No smoking on site
- Wi-Fi
- 24-hour reception
- Pets allowed
- Security
- Fire extinguishers
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Well-regarded rooms — Guests rate the rooms highly, with a category score of 8.6, indicating comfort and cleanliness are consistent.
- Friendly staff — Staff receive a strong rating of 8.6, suggesting a helpful and welcoming team.
- Convenient location — Plaza Brasil is about a 10-minute walk away, placing you within easy reach of the area's attractions and restaurants.
- Pet-friendly policy — Pets are allowed, making it a practical option for travellers with animals.
–
Worth weighing
4 to weigh- Service can be uneven — The service category scores only 6.8, meaning some guests found the front desk less responsive than expected.
- Limited check-in window — Check-in is only from 14:00 to 22:00, so late arrivals may need to coordinate.
- No on-site dining or parking — The hotel doesn't list any restaurant or parking on site, so you'll need to plan for meals and parking elsewhere.
- Lower overall rating than area average — With a rating of 7.9, the hotel sits below the Santiago average of 8.7, suggesting other options may offer more.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Private Bathroom Triple Room
- Sleeping arrangements for 3 persons
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Essentials
- Wi-Fi
- Free toiletries
- Flat-screen TV
Services
- 24-hour reception
- Tours/Ticket assistance
- Security
Policies
- Pets allowed
- No smoking on site
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.9/10 from 22 reviews
Booking.com · 7.9 · 22 reviews
04 — Location
Getting around Santiago
The property sits in Santiago.
Plaza Brasil: A 10-minute walk away, this plaza is a lively spot with cafes, bars, and a bohemian atmosphere.
Av. Brasil 102, Santiago, Santiago Metropolitan, 8340510, Chile
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-22:00
- Check-out
- By 05:00-12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 23 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in is from 14:00 to 22:00, and check-out is between 05:00 and 12:00.
Are pets allowed at Hotel La Castellana?
Yes, pets are allowed at the hotel.
Does the hotel offer Wi-Fi?
Yes, Wi-Fi is available throughout the property.
Is there parking on site?
The hotel does not list parking as an amenity, so you may need to find parking nearby.
Is smoking allowed?
No, the hotel is a no-smoking property.
The bottom line
A reasonable budget choice in Santiago for travellers who prioritise room comfort and location over frills. Just be mindful of the service inconsistencies and the limited check-in window.
7.9Best for: pet owners and visitors who want a simple, well-located base with strong rooms.
Ready to book Hotel La Castellana?
Tap through and we’ll open our booking partner’s site, with live prices and availability for your exact dates.
No payment on this site — you complete the booking on our partner’s site.